Privacy Policy
Golden Lion Casino values the trust and loyalty of our players. We are committed to ensuring that your personal information is securely handled and respected. This privacy policy outlines how we collect, use, and protect your information. Please review it carefully to make informed decisions regarding your engagement with our casino.
Data Processing
This Privacy Policy outlines our obligations under gambling regulations to process players' personal data. Such processing is necessary to participate in games and receive related services.
Golden Lion Casino is operated by Blue Media N.V., registered in Curacao, and is regulated under a license from the government of Curacao.
By using our services, you agree to this Privacy Policy. We may update this document, and continued use of our services signifies your acceptance of any modifications.
Collection of Information
We collect a variety of personal details through our website, including but not limited to:
- Data provided in registration forms (e.g., names, contact details, and identification documents).
- Records of interactions through customer support or other communication channels.
- Transaction histories and website usage data.
- Documents for identity verification and regulatory compliance.
Each type of data is essential for the smooth operation of our services and ensures that all transactions comply with regulatory requirements.
Usage of Information
The personal information we collect is used to:
- Process deposits, bets, and withdrawals.
- Provide requested services and customer support.
- Conduct required identity verification and compliance checks.
- Send promotional materials, provided the player has given consent.
- Comply with legal obligations such as anti-money laundering laws.
- Monitor and prevent fraudulent or illegal activities.
Our use of this information is focused on improving your gaming experience while ensuring legal and secure operations.
Marketing Communications
\With your consent, we may use your personal data to send promotional offers related to our casino. You can opt-out of such communications through your account settings or by contacting support.
Disclosure of Information
We do not sell or rent personal data. Information may be shared within our group or with third-party service providers to facilitate our services and meet legal requirements.
Data Security and Retention
Golden Lion Casino prioritizes the security of personal data, adhering to strict legal standards. Your data is retained as required by law and for a minimum of five years after your account is closed, in line with anti-money laundering regulations.
Cookies and Tracking
We use cookies and similar technologies to enhance the functionality of our site, analyze traffic, and support our marketing efforts. You can manage cookie preferences through your browser settings, though disabling cookies may impact your experience on our platform.
Your Rights and Contact Information
You have the right to request corrections, updates, or objections to how your personal data is used. For any data-related inquiries or concerns, you may contact our Data Protection Officer (DPO) via email. Under applicable data protection regulations, you may also file a complaint with the relevant supervisory authorities.
This policy reflects our commitment to safeguarding your privacy while ensuring a secure and compliant gaming environment. Should you have any questions or requests regarding your data, do not hesitate to reach out to us.
